Privacy Policy
Last Updated: 22 December 2025
Welcome to Yuvio (“we”, “our”, “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website https://yuvio.in or use our services, including custom product design and online purchases (collectively, the “Platform”).
By using our Platform, you consent to the practices described in this Privacy Policy.
1. Scope and Applicability
This Privacy Policy applies to all individuals and businesses (“you”, “your”) who visit our website, make purchases, or interact with Yuvio through any online or offline channel.
It applies to all personal data collected and processed by Yuvio in India and, where applicable, internationally.
2. Information We Collect
We collect the following categories of personal information to provide and improve our services:
2.1 Information You Provide Directly
Name, email address, phone number, and shipping/billing address
Payment and transaction details (processed securely via payment gateways)
Uploaded files such as custom product images, designs, or logos
Communications with our support team
Business details (if you are a reseller or corporate client)
2.2 Information Collected Automatically
When you visit our website, we automatically collect:
IP address, browser type, operating system, device information
Pages visited, time spent, clicks, and usage patterns
Location data (based on IP or user consent)
Cookies and tracking data for analytics and personalization
2.3 Information from Third Parties
We may receive information from:
Payment processors (Razorpay, Stripe)
Analytics services (Google Analytics, Firebase)
Logistics partners (Shiprocket)
Hosting and infrastructure providers (Hostinger)
Advertising networks or social media (if applicable)
3. How We Use Your Information
We use your information for the following purposes:
To process and fulfill your orders, including delivery and payment verification
To communicate order updates, support queries, and promotional offers
To personalize your shopping experience and product recommendations
To provide, maintain, and improve our Platform and product offerings
To detect and prevent fraud, unauthorized transactions, and misuse
To comply with legal obligations, taxation, and accounting requirements
To conduct analytics, research, and performance monitoring
To send you marketing communications (only with your consent)
4. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to enhance your experience.
Cookies help us:
Keep you logged in
Remember preferences
Measure website performance
Display relevant ads
You can manage or delete cookies through your browser settings. However, disabling cookies may limit certain website functions.
5. Disclosure of Personal Information
We do not sell or rent your personal data.
We may share your data with trusted third parties as necessary to run our business:
Payment Gateways: Razorpay, Stripe – for secure payment processing
Shipping Partners: Shiprocket – for order delivery and tracking
Cloud & Hosting: Hostinger – for secure data storage
Analytics Providers: Google Analytics, Firebase – for performance insights
Marketing & Communication Tools: For email, SMS, or notifications (if used)
Legal or Regulatory Authorities: When required to comply with the law
All such third parties are bound by confidentiality and data protection obligations.
6. Data Retention
We retain your personal information only for as long as necessary to:
Fulfill your orders
Comply with legal or tax obligations
Resolve disputes
Enforce our agreements
After this period, data is deleted or anonymized for analytical use.
7. Data Security
We implement reasonable technical and organizational measures to safeguard your data, including:
Encryption of payment and sensitive data
Secure data transmission via HTTPS
Access controls and authentication systems
Regular system audits and monitoring
However, no online system is 100% secure, and Yuvio cannot guarantee absolute protection from all potential breaches.
8. Your Rights
Depending on applicable law, you may have the following rights:
Access, correct, or update your personal data
Request deletion (“right to be forgotten”)
Withdraw consent for marketing communications
Object to certain types of data processing
Request a copy (data portability)
Lodge a complaint with data protection authorities
To exercise your rights, please email support@yuvio.in.
We may verify your identity before acting on your request.
9. Children’s Privacy
Our Platform is not intended for individuals under 18 years of age.
We do not knowingly collect or process personal information from minors. If you believe a child has provided us data, please contact us for deletion.
10. International Data Transfers
If we transfer your data outside India, we ensure that adequate safeguards are applied, such as contractual obligations or compliance with applicable data protection standards.
11. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised policy will be posted on this page with the updated “Last Updated” date.
Continued use of our website after changes indicates acceptance of the revised terms.
12. Contact Us / Grievance Team
If you have any concerns, questions, or complaints regarding this Privacy Policy or your personal data, please contact:
Grievance Team
Email: support@yuvio.in
Address: Flat No. 03, Ground Floor, B-Wing, Sukhanand Complex, Near Sai Spandhan Hospital Hadapsar, Pune, Maharashtra, 411028, India.
We will respond within a reasonable timeframe, as required by applicable law.
